1. Introduction
Creator Commerce Hub ("CCH", "we", "us", or "our") operates a fashion-focused creator commerce platform for brands, creators, and site visitors. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, submit an inquiry, apply as a creator, or work with us on affiliate and campaign activity.
2. Information We Collect
- Contact details: name, email address, company name, social handles, and other information you submit through forms or email.
- Creator and campaign information: profile details, audience information, campaign preferences, and any materials you provide to help us evaluate a partnership.
- Business information: brand briefs, affiliate program details, commission structures, reporting requirements, and related onboarding information.
- Technical and usage data: IP address, browser and device information, pages viewed, referral data, and site interaction events collected through analytics tools.
- Tracking and attribution data: click, session, and conversion-related information used to measure affiliate performance and campaign outcomes.
3. How We Use Information
- Operate, maintain, and improve the CCH website and related business workflows.
- Review creator applications, respond to brand inquiries, and manage partnership discussions.
- Measure site usage, understand traffic sources, and improve our pages, forms, and reporting flows.
- Support affiliate attribution, campaign performance analysis, and partner reporting.
- Send operational messages, requested updates, and business communications related to our services.
- Protect our platform, investigate misuse, and comply with legal obligations.
4. Analytics, Cookies, and Tracking
CCH uses cookies, analytics tags, and similar technologies to understand how visitors use the site and how traffic reaches our pages. We may also use affiliate attribution tools, click identifiers, and campaign tracking parameters when campaigns or partner programs are active.
Some analytics may be collected automatically when you use the site. You can manage certain browser-level cookie preferences through your browser settings, and where we offer on-site controls, those controls will apply to the categories described there.
5. How We Share Information
- Service providers: vendors that support analytics, hosting, forms, email, and operational infrastructure.
- Business partners: brands, affiliate networks, and campaign counterparties when needed to evaluate, launch, manage, or report on a partnership.
- Professional and legal parties: advisors, law enforcement, regulators, or other third parties when required by law or to protect our rights and operations.
- Corporate transactions: in connection with a merger, acquisition, financing, or sale of assets, subject to applicable confidentiality safeguards.
6. Data Retention
We retain information for as long as reasonably necessary to operate the website, manage creator and brand relationships, produce campaign reporting, comply with legal obligations, and resolve disputes. Retention periods may vary based on the type of information and the nature of the relationship.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, storage system, or transmission method can be guaranteed to be completely secure.
8. International Data Transfers
CCH may work with service providers and business partners in multiple jurisdictions. As a result, information may be transferred to and processed in countries other than the one where you are located.
9. Your Choices and Rights
- You may request access to, correction of, or deletion of certain personal information we hold about you, subject to applicable law.
- You may opt out of non-essential marketing communications by using the unsubscribe method in those messages.
- You may contact us to ask questions about our data practices or to request that we update your submitted information.
10. Children's Privacy
Our website and services are intended for adults and business users. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and post the updated version at this URL.
12. Contact Information
For privacy questions or requests, contact us at partnerships@mycch.me.